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Kelly McDonald

Consumer Trends, Marketing & Sales Expert

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Biography

Kelly McDonald is considered one of the nation’s top experts in marketing, customer service and consumer trends. Her client experience includes brands such as Toyota, Subaru, Kimberly-Clark, Nike, Harley-Davidson, Miller-Coors, and Sherwin-Williams. Kelly was named one of the “10 Most Booked Speakers in the U.S.” and she was also #1 on the list of “26 Hot Speakers” by Successful Meetings Magazine. She has been featured on CNBC, in Forbes, Bloomberg BusinessWeek, Fast Company, on CNNMoney.com and on The Focus Group show! She is the author of three bestselling books: How to Market to People Not Like You; Crafting the Customer Experience for People Not Like You and her latest is How to Work With & Lead People Not Like You Kelly lives in Denver and when she’s not on the road speaking, she enjoys hiking – and shopping for high heels.

Speech Topics

  • How to Market and Sell to People Not Like You - The New Market Segmentation

    Our marketing environment has become more complex, and consumers have become more sophisticated. Diversity marketing is the new norm, and this doesn't simply mean racial diversity. Diversity comes in many forms: gender, race, age, lifestage, language preference, sexuality, and hobbies or special interests are all ways in which people's differences are recognized. By recognizing these differences and tailoring your product, message or marketing efforts to reflect consumers' uniqueness, you are validating the importance of a consumer group.

  • Changing Demographics & How This Affects Your Business, Today & Tomorrow

    One in three Americans is not White. Four states have “minority majority” populations. Young people increasingly are opting not to get married. Asians have the highest household income of any race or ethnicity. Rural communities are losing population fast. Now, more than ever, it’s imperative that you understand the changing demographics of the communities and groups you serve. How can you best serve a local community or organization if you don’t know what your community looks like today? And the changes in demographics take many forms: racial, ethnic, gender, generational, sexual preference, linguistic, even lifestage and level of affluence, to name a few. Diversity of thought helps companies stay leading-edge and proactive as well. And learning about differences in values among different groups is the key to maximizing relationships, marketing efforts and business opportunities. This presentation will focus on why changing demographics and diversity are business opportunities and how these changes affect your business today and tomorrow.

  • Crafting the Customer Experience for People Not Like You: How to Delight & Engage the Customers Your Competitors Don't Understand

    Learn how companies, brands and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer service. A “one-size fits all” approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers’ racial, ethnic, religious, generational, lifestyle and geographic differences in order to meet or exceed customers’ service expectations. This session will cover core customer groups, including women, the five generations (Matures, Boomers, Gen X, Gen Y and Gen Z), racial and ethnic segments, such as Hispanics, Asians and African-Americans, as well as those who are defined by key lifestyle and life-stage attributes. Includes consumer insights that will help you deliver a better business experience for every customer. You cannot control the economy, the stock market or the costs of goods and labor. But you can control your organization’s customer experience. It’s an empowering thought. Customer service is 100% in your control at all times and it’s more important than ever in today’s competitive business environment. And terrific customer service doesn’t have to break the bank: it’s about understanding your customer’s values and catering to their priorities.

  • Social Media & Marketing How to Use it to Grow Business in a Low-Cost, No-Cost Manner

    Everyone has heard of social media and social marketing, and most everyone knows at least a little something about Facebook, MySpace and/or Twitter. But there is tremendous confusion about how to use these tools for business marketing. With so much pressure on marketing budgets, social media & marketing is a dream come true, because it costs little or nothing to execute. But you've got to learn the ropes of how to do it effectively and correctly, to truly reach new & existing customers with relevance.

  • Relating, Not Translating How to Market to U.S. Hispanics

    The U.S. Census reveals that there are now more than 50 million Latinos residing in the U.S., and that Latinos are now the largest minority group in the country. By the year 2020, Latinos will account for one in five U.S. residents. Virtually every major brand, product and service is scrambling to learn how to tap into this large, lucrative and growing consumer base. Cultivating the Latino consumer will help you grow your business, today and in years to come. But it requires more than just translating a message into Spanish: you'll need to know which is the right Latino customer for you and how to connect with this consumer emotionally, rationally and culturally. Attendees will leave with specific strategies and tactics for developing effective marketing messages targeted specifically to the Latino market.

  • It's Time to Talk about Race at Work: Every Leader's Guide to Making Progress on Diversity, Equity & Inclusion

    Diversity, Equity & Inclusion is currently the HOTTEST topic in business, and everyone wants to "do better and be better" in this area. This book focuses solely on how businesses can make real progress with a conversation few know how to have.  It does NOT cover activism or social injustice.   It covers the HOW of DE&I, not the WHY.    Full of insights and no-cost, actionable takeaways, as well as "real talk" and specific examples of do's and & don'ts, this session and book move attendees/readers from "unsure and uncomfortable" to "prepared and confident". This topic covers: · The well-intended things people say that or hurtful of offensive to others · The excuses people use to avoid doing anything about diversity · How to talk about race in helpful and postive ways: do's & don'ts · Answers to tough employee questions or racist remarks · Where to start when you are unsure where to start - an 8-step process that will detail how to become a more diverse organization · How to build business relationships with people who are different than you · Shows leaders how to set the example, reduce tokenism, and deal with naysayers and derailers · How to avoid "Launch & Abandon" with your diversity efforts.

Videos

Frequently Asked Questions

  • How can I check Kelly McDonald's availability or request a quote?
    You can inquire about Kelly McDonald's availability or get a customized quote by contacting Key Speakers directly. Our team will help you determine fit, logistics, and budget options for your upcoming event.
  • What is Kelly McDonald's speaking fee?
    The typical range for Kelly McDonald's speaking fee is $12,000–$20,000. The low end of the fee range represents their standard virtual fee. The high end of the fee range represents their standard fee for a US-based in-person speaking engagement. Appearances which require an extended schedule of activities or international travel will possibly exceed this fee range. Speaker fees update frequently. To receive a personalized quote for Kelly McDonald to speak at your event, please consult with a Key Speakers advisor for up to date information and assistance.
  • What factors influence the speaker's fee?
    Other factors that influence a keynote speaker's fee include their reputation, expertise, demand, experience, duration of the presentation, travel requirements for the event location, and any additional services, activities or customization options they offer.
  • Are travel expenses included in the speaker's fee?
    Travel expenses are typically not included in the listed speaker's fee and are quoted separately. If the speaker needs to travel internationally, fees will be higher. These expenses may include airfare, accommodation, ground transportation at home and in the event city, and meals. We can provide more detailed information about travel expenses and arrangements once you've selected a speaker.
  • How do I book Kelly McDonald for my event?
    The speaker booking process typically involves the following steps: contact Key Speakers to confirm Kelly McDonald's availability, fees, and any unique requirements (we can also help negotiate fees and terms); submit a firm offer to extend the invite to your speaker, with the details used to create an agreement once the speaker accepts; coordinate and finalize the terms of the booking, including contract terms and conditions; and confirm the booking by signing the contract and making the necessary payments.
  • What types of events do keynote speakers typically speak at?
    Keynote speakers can speak at a wide range of events, virtual or in person, including conferences, corporate meetings, industry conventions, seminars, workshops, fundraising galas, educational programs, and other special occasions where an inspirational or informative address is desired.
  • How do I select the right keynote speaker for my event?
    When selecting a keynote speaker, consider the following factors: the speaker's expertise and knowledge relevant to your event's theme or industry; their speaking style, ability to engage the audience, and deliver impactful messages; past client testimonials, reviews, or references; and the speaker's availability and fee within your budget.
  • What are the payment terms and conditions?
    A deposit is required upon signing the contract, with the remaining balance due 2–4 weeks before the event. If the event is taking place within 30 days, the full balance is due upon signing.
  • How far in advance should I book a keynote speaker?
    It is generally advisable to book a keynote speaker as early as possible, especially if you have a specific speaker in mind or if your event is during a peak season holiday. Ideally, booking a speaker three to six months in advance can increase the chances of securing your desired speaker.
  • Can you help me with the logistics and technical requirements for the speaker's presentation?
    Yes, we can assist you with the logistics and technical requirements for the speaker's presentation. We stay actively involved during pre-event planning to coordinate with you and ensure that the necessary audiovisual equipment, staging, lighting, and other technical aspects are in place for a successful presentation.
  • Are there any special requirements or accommodations that need to be considered for the speaker?
    Keynote speakers may have specific requirements or accommodations that need to be considered, such as travel arrangements, accommodation preferences, dietary restrictions, or accessibility needs. Some speakers have a performance rider we include in the contract, others have minimal requirements.
  • Do keynote speakers offer customization options for their presentations?
    Yes, many keynote speakers offer customization options for their presentations. They can tailor their content, examples, or case studies to align with your event's theme, industry, or specific audience. Discuss your customization needs with us so we can guide you accordingly.
  • Can the speaker participate in pre-event activities such as panel discussions or Q&A sessions?
    Some keynote speakers are open to participating in pre-event activities such as panel discussions, Q&A sessions, or meet-and-greet sessions. Please share your specific requirements with us during the firm offer phase, so we can work on getting you everything you need.
  • How long is a typical keynote speech?
    The duration of a standard keynote speech can vary depending on the speaker and the event's schedule. Typically, keynote speeches range from 30 minutes to 90 minutes, including any Q&A sessions or interactive elements. Some speakers can accommodate half or full day sessions and extended keynotes. Discuss the desired duration with your representative to determine the appropriate length for participation.
  • Can I provide feedback or reviews about the speaker's performance?
    Yes, we encourage and appreciate feedback about the speaker's performance as well as our services. You can share your feedback via email after the event, or via our survey feedback form. Your feedback can help us improve our services and assist other clients in making informed decisions.
  • Are there any discounts or special offers available for booking multiple speakers or multiple events?
    Often, yes. It's worth inquiring about such possibilities with your Key Speakers representative to explore any available cost-savings options.
  • Why book Kelly McDonald through Key Speakers?
    We provide a comprehensive service that takes the guesswork out of hiring a speaker — from speaker selection to logistics to post-event feedback. We know you have lots of responsibilities on top of finding and coordinating event speakers, so having a committed and proactive partner on your side that is an expert with the talent booking process is crucial. Every time you book a speaker with Key, your dedicated events manager will support you throughout the entire planning process. We help you negotiate contractual details such as speaker fees and travel terms so that you end up with the most favorable deal. With our highly communicative booking and proposal model, you'll never be left in the dark with the status of your speaker. To put it simply, Key Speakers is your one-stop resource for finding, booking and managing speakers for your event.

Speakers Like Kelly McDonald

Jim Carroll

Jim Carroll

As a leading futurist, Jim Carroll wakes people up to the trends that will affect them, and challenges them to cope with a world that continues to witness constant, relentless, dramatic change. He is recognized for his critical thinking and business-oriented view of issues related to emerging technologies, social, consumer attitude, workplace, demographic and lifestyle issues, as well as economic and business trends. Jim's programs are delivered with his signature humor, high-level energy, deep insight and challenging observations, and are based on extensive research and customization. He has authored and co-authored some 34 other books, including the critically acclaimed books Surviving the Information Age, The Future Belongs to Those Who are FAST; Ready, Set, Done and What I Learned from Frogs in Texas: Saving Your Skin with Forward-Thinking Innovation.


Fee Range: $25,000–$30,000
Travels From: Intl

Daniel Levine

Daniel Levine

Daniel Levine is an international social trends expert with an uncanny ability to help consumer-oriented brands and businesses be more relevant, innovative and profitable. Global Trends Expert The author of over 20 bestselling books, and regularly featured in newspapers and magazines, Daniel is the Executive Director of the Avant-Guide Institute (AGI) and the hands-on leader of a huge international team of "trend-hunters" -- over 9000 spotters who track the latest ideas and experiences from around the globe. As a corporate consultant, Daniel has worked with numerous companies, brands and destinations who seek his trends expertise to help them be more relevant, innovative and profitable. Daniel is an award-winning speaker and presenter who is known for delivering highly praised keynotes for select major businesses and conferences worldwide, including World Travel Market (England), Mandarin Oriental Hotels (Worldwide), BrandMarker (Europe), International Luxury Market (France), Jumeirah (Dubai), EIBTM and others.


Fee Range: $15,000–$25,000
Travels From: NY

Peter Tarlow

Peter Tarlow

Dr. Peter E. Tarlow is a world-renowned speaker and expert specializing in the impact of crime and terrorism on the tourism industry, event and tourism risk management, and economic development. Since 1990, Tarlow has been teaching courses on tourism, crime & terrorism to police forces and security and tourism professionals throughout the world. Tarlow is author of several tourism and security books, such as, War, Terrorism and Tourism and Twenty Years of Tourism Tidbits: The Book. Since 1992, Tarlow has been the chief organizer of multiple tourism conferences around the world, including the International Tourism Safety Conference in Las Vegas. Tarlow lectures on a wide range of current and future trends in the tourism industry, rural tourism economic development, the gaming industry, issues of crime and terrorism, the role of police departments in urban economic development, and international trade.


Fee Range: Inquire
Travels From: TX

Micah Solomon

Micah Solomon

Micah Solomon is one of the world's leading authorities and hands-on consultants specializing exclusively in customer service, company culture, and the customer experience. He’s been named by The Financial Post “The New Guru of Customer Service Excellence,” and he specializes in creating five-star customer service with an eye toward bottom line results. Micah is a bestselling author, consultant, and keynote speaker, and his books have been translated in more than a half-dozen languages and are the recipients of multiple awards.


Fee Range: $12,000–$16,000
Travels From: PA

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