Steve Yastrow
Renowned Marketing Consultant and Brand Expert; Author of, Ditch the Pitch
Biography
Steve Yastrow is a creator of ideas. Ideas to help you earn the loyalty and love of your customers. Ideas to help you earn that valuable place in your customers' minds where they think “I get it. I can clearly see why doing business with you is really good for me.” Steve is an inspiring teacher and a provocateur who will challenge you not only to think differently, but to “do” differently. Steve is a non-stop idea generator, business advisor and best-selling sales author.With his provocative approach to marketing, sales, customer relationships and employee engagement, Steve has guided hundreds of executives and businesses to drive results by developing the dedicated commitment of their customers and employees. Audience members describe Steve’s interactive keynotes and workshops as highly engaging and walk away with concrete tools and steps they can act on immediately. Steve’s in-depth, real-world experiences advising hundreds of companies and organizations inform his practical, proven approach to driving business results. He has been a keynote speaker for over a decade, speaking for hundreds of organizations, including large conference keynotes as well as interactive workshops for individual organizations. Steve is the author of three books, Brand Harmony, We: The Ideal Customer Relationship and Ditch the Pitch. He is a former senior marketing executive with Hyatt Hotels and is now president of his own consulting firm.
Speech Topics
Be the Brand: Improve Your Employee Experience
Every employee wants to feel important. And every employee is important. Steve inspires audiences to unite behind a customer focus and understand that their day-to-day work truly matters. Every step towards building a customer-centric culture will improve your employee experience.
Ditch the Pitch: Improvise to Sell More: Sales & Customer Relationship Building
Nobody wants to hear a sales pitch. When you develop the skills and confidence to Ditch the Pitch, you will capture your customers’ interest by engaging them in conversations they care about. Highlights: ● Capture the interest of customers without a pitch ● Develop skills and confidence to improvise persuasive conversations ● Learn and practice the six Ditch the Pitch Habits
Brand Harmony: Branding & Customer Loyalty
Customers form strong brand impressions of your organization when all interactions they have with you blend in harmony to tell one clear, integrated, compelling story. Every team member contributes to creating a customer experience of Brand Harmony. Highlights: ● Learn methods to strengthen your brand and communicate a compelling story ● Help each individual understand their contributions to the overall customer experience ● Explore your current customer experience and discuss enhancements to motivate customer commitment
Find Your Why: Improve Your Brand
No brand should be a commodity. What makes your company different from the rest? Steve challenges audiences to Find Your Why through his insightful and engaging program. In just one keynote or workshop, audiences will be well on their way to identifying their company’s true purpose and improving their brand.
Videos
Testimonials
"“In one morning, Steve re-energized the way we look at marketing. The only question we had at the end of the session was, ‘When can we get him back?’”"
"“Not only is Steve’s content sound, but the energy he displays in delivering it will knock your socks off.”"
"“Steve’s workshops helped bring out what is best at Acuative. His insights were fresh and long-lasting—we continue to use his tools and approach years later.”"
Frequently Asked Questions
How can I check Steve Yastrow's availability or request a quote?
You can inquire about Steve Yastrow's availability or get a customized quote by contacting Key Speakers directly. Our team will help you determine fit, logistics, and budget options for your upcoming event.What factors influence the speaker's fee?
Other factors that influence a keynote speaker's fee include their reputation, expertise, demand, experience, duration of the presentation, travel requirements for the event location, and any additional services, activities or customization options they offer.Are travel expenses included in the speaker's fee?
Travel expenses are typically not included in the listed speaker's fee and are quoted separately. If the speaker needs to travel internationally, fees will be higher. These expenses may include airfare, accommodation, ground transportation at home and in the event city, and meals. We can provide more detailed information about travel expenses and arrangements once you've selected a speaker.How do I book Steve Yastrow for my event?
The speaker booking process typically involves the following steps: contact Key Speakers to confirm Steve Yastrow's availability, fees, and any unique requirements (we can also help negotiate fees and terms); submit a firm offer to extend the invite to your speaker, with the details used to create an agreement once the speaker accepts; coordinate and finalize the terms of the booking, including contract terms and conditions; and confirm the booking by signing the contract and making the necessary payments.What types of events do keynote speakers typically speak at?
Keynote speakers can speak at a wide range of events, virtual or in person, including conferences, corporate meetings, industry conventions, seminars, workshops, fundraising galas, educational programs, and other special occasions where an inspirational or informative address is desired.How do I select the right keynote speaker for my event?
When selecting a keynote speaker, consider the following factors: the speaker's expertise and knowledge relevant to your event's theme or industry; their speaking style, ability to engage the audience, and deliver impactful messages; past client testimonials, reviews, or references; and the speaker's availability and fee within your budget.What are the payment terms and conditions?
A deposit is required upon signing the contract, with the remaining balance due 2–4 weeks before the event. If the event is taking place within 30 days, the full balance is due upon signing.How far in advance should I book a keynote speaker?
It is generally advisable to book a keynote speaker as early as possible, especially if you have a specific speaker in mind or if your event is during a peak season holiday. Ideally, booking a speaker three to six months in advance can increase the chances of securing your desired speaker.Can you help me with the logistics and technical requirements for the speaker's presentation?
Yes, we can assist you with the logistics and technical requirements for the speaker's presentation. We stay actively involved during pre-event planning to coordinate with you and ensure that the necessary audiovisual equipment, staging, lighting, and other technical aspects are in place for a successful presentation.Are there any special requirements or accommodations that need to be considered for the speaker?
Keynote speakers may have specific requirements or accommodations that need to be considered, such as travel arrangements, accommodation preferences, dietary restrictions, or accessibility needs. Some speakers have a performance rider we include in the contract, others have minimal requirements.Do keynote speakers offer customization options for their presentations?
Yes, many keynote speakers offer customization options for their presentations. They can tailor their content, examples, or case studies to align with your event's theme, industry, or specific audience. Discuss your customization needs with us so we can guide you accordingly.Can the speaker participate in pre-event activities such as panel discussions or Q&A sessions?
Some keynote speakers are open to participating in pre-event activities such as panel discussions, Q&A sessions, or meet-and-greet sessions. Please share your specific requirements with us during the firm offer phase, so we can work on getting you everything you need.How long is a typical keynote speech?
The duration of a standard keynote speech can vary depending on the speaker and the event's schedule. Typically, keynote speeches range from 30 minutes to 90 minutes, including any Q&A sessions or interactive elements. Some speakers can accommodate half or full day sessions and extended keynotes. Discuss the desired duration with your representative to determine the appropriate length for participation.Can I provide feedback or reviews about the speaker's performance?
Yes, we encourage and appreciate feedback about the speaker's performance as well as our services. You can share your feedback via email after the event, or via our survey feedback form. Your feedback can help us improve our services and assist other clients in making informed decisions.Are there any discounts or special offers available for booking multiple speakers or multiple events?
Often, yes. It's worth inquiring about such possibilities with your Key Speakers representative to explore any available cost-savings options.Why book Steve Yastrow through Key Speakers?
We provide a comprehensive service that takes the guesswork out of hiring a speaker — from speaker selection to logistics to post-event feedback. We know you have lots of responsibilities on top of finding and coordinating event speakers, so having a committed and proactive partner on your side that is an expert with the talent booking process is crucial. Every time you book a speaker with Key, your dedicated events manager will support you throughout the entire planning process. We help you negotiate contractual details such as speaker fees and travel terms so that you end up with the most favorable deal. With our highly communicative booking and proposal model, you'll never be left in the dark with the status of your speaker. To put it simply, Key Speakers is your one-stop resource for finding, booking and managing speakers for your event.
Speakers Like Steve Yastrow

Bruce Himelstein
Recognized as one of today's foremost sales and marketing innovators, Bruce Himelstein is credited with leading the revitalization of the The Ritz-Carlton Company brand and is currently serving as Chief Marketing Officer for Loews Hotels. Himelstein was named corporate vice president of sales and marketing for The Ritz-Carlton Hotel Company in 2002, following nearly 30 years with Marriott. Over the course of the next seven years, he renewed and transformed the trusted luxury brand--both for its longtime clientele and for a new generation. Updating the image of a three-billion dollar brand and a pillar in the luxury marketplace isn't easy. Himelstein implemented remarkable new branding strategies, showcasing Ritz-Carlton in innovative ways critical for staying relevant in a rapidly changing world. Himelstein also served as president of Oceania Cruises, heading Sales & Marketing for Marriott's Senior Living Service division, and serving as a board member for Shady Grove Adventist Hospital. His experience in healthcare, coupled with hospitality, brings an exciting combination of skills and expertise to his audiences.
Fee Range: $10,000–$20,000
Travels From: FL

Daniel Levine
Daniel Levine is an international social trends expert with an uncanny ability to help consumer-oriented brands and businesses be more relevant, innovative and profitable. Global Trends Expert The author of over 20 bestselling books, and regularly featured in newspapers and magazines, Daniel is the Executive Director of the Avant-Guide Institute (AGI) and the hands-on leader of a huge international team of "trend-hunters" -- over 9000 spotters who track the latest ideas and experiences from around the globe. As a corporate consultant, Daniel has worked with numerous companies, brands and destinations who seek his trends expertise to help them be more relevant, innovative and profitable. Daniel is an award-winning speaker and presenter who is known for delivering highly praised keynotes for select major businesses and conferences worldwide, including World Travel Market (England), Mandarin Oriental Hotels (Worldwide), BrandMarker (Europe), International Luxury Market (France), Jumeirah (Dubai), EIBTM and others.
Fee Range: $15,000–$25,000
Travels From: NY

Scott Deming
Scott Deming takes his thirty plus years of business ownership, board positions, working with small, independently owned companies as well as multi-national, publicly traded corporations, employee relationship expertise, customer experience savvy, and wraps it into a comprehensive, easy to implement, and energetic program. As one national publication wrote: “Scott Deming’s customer experience process is more like the ten moral principles for great business practice and success!” Deming is an international corporate speaker, business trainer, author, and a leading authority on the topics of teamwork; successful sales techniques; brand building and creating the ultimate customer experience. Scott shows his audiences to: Communicate better. Become a stronger leader. Build a team that loves the corporate mission and sells with passion. Improve business and increase sales. Create a powerful, emotional, one-of-a-kind cult brand. Turn customers into evangelists for life. Be a marketing machine. Own your space.
Fee Range: $10,000–$17,000
Travels From: NC
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